Shipping & Policies

Thank you for shopping with Livy&Kate! We are located in Utah USA and ship nationwide and internationally. 

**Please note, we process and ship orders very quickly. Once an order has been placed we are unable to cancel or make changes to orders. 

All orders are processed within 48-72 business hours of the order being placed, and will be shipped on the next business day. Processing times are in addition to shipping times. Please contact Livy&Kate at cs@livyandkateclothing.com if you need an item by a certain date before placing your order. We will help you choose the option that will get to you in the time needed. 

See shipping options below:

Standard shipping is shipped via USPS and typically takes 5-7 business days for delivery after an order has been processed.

Priority USPS -  Typically takes 3-5 business days for delivery after an order has been processed (depends on your location) Please note that USPS priority is not a guaranteed 2-3 day delivery. 

UPS Ground - Typically takes 3-5 business days for delivery after an order has been processed (depends on your location it can vary +/- a few days) Please note that UPS ground is not a guaranteed 2-3 day delivery. 

UPS 3 Day Select - Guaranteed 3 business day delivery after order has been processed. Does not include weekends. 

UPS 2nd Day Air - Guaranteed 2 business day delivery after order has been processed. Does not include weekends. 

UPS Next Day Air - Guaranteed business next day delivery after order has been processed. Does not include weekends and Saturday delivery. Please note if you place your order on Thursday, it will be shipped Friday and delivered Monday.

**Please be aware Priority Mail Express is a 1-2 business day delivery service AFTER processing times. It is not an overnight delivery service. With USPS having labor shortages, we recommend purchasing UPS overnight or 2nd day air.
Estimated dates for Standard Shipping, Priority USPS and UPS ground at checkout are estimations and do not include processing times.

Livy&Kate is not responsible for lost or stolen packages.

Discounts cannot be added to orders once an order has been placed. Please make sure you enter the code before checking out as we cannot make adjustments to orders. 

Shipping is not refundable.

 *ATTENTION CANADIAN CUSTOMERS*

Due to the Canada Post strike, there may be delays with shipping to Canada, especially to P.O. Boxes and rural areas. We recommend shipping via UPS or DHL Worldwide Express to hopefully avoid any delays due to the strike, as well as not shipping to a P.O. Box.

Please be aware DHL e-commerce normally transfers to Canada Post at the border though it is trying to work with other third party carriers for the e-commerce option.